Holiday Hero

It is early Saturday afternoon and I find myself at the mall to do some Christmas shopping, just like the thousands of people that are already there. I make my way to my favourite coffee spot (because I have a coupon in hand, and in dire need of coffee). There are only two people in front of me in the lineup: the person ordering, plus one gentleman behind them. While I am waiting, another person lines up behind me. There are now four people in the lineup. A few seconds later, another lady makes her way over to the lineup, grumbling the entire time:

What a long lineup, this is ridiculous! They should really open up some more cashiers, now I’m going to have to wait to get my coffee. I’d better get a discount for this.